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Aargauer Taxi GmbH
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Guest transfers for hotels: from the station to the ride home at night

Your guests arrive by train or plane, go to an event and return late in the evening. How hotels organise the rides with one contact person and one consolidated invoice.

3 min readUpdated 11 November 2026

Driver holding an umbrella while a guest gets out of the black car in front of a hotel

Which rides come up in a hotel

Many guests arrive by train and then stand at the station with their luggage. Others land at the airport and want to go straight to the hotel. During the stay there are rides to the event, to the restaurant or back. Typical rides are:

  • Arrival: pick-up at Lenzburg, Baden or Brugg station or at the airport.
  • During the stay: shuttle between hotel, event and restaurant, for example to Lenzburg Castle or Lake Hallwil.
  • In the evening: rides home late in the evening by arrangement.
  • Departure: ride to the train or to the airport.

We can be reached around the clock, 7 days a week. Rides to an early train are best booked in advance.

How we work with the front desk

You tell us the date, places, the approximate number of people and the time windows. We suggest staggered rides and confirm them. You have one contact person with us for the whole stay or event. What we can handle at the same time is clarified before we confirm.

If the front desk books for a guest, give the passenger's name and phone number. Every request receives a request number straight away. The ride becomes binding with our confirmation, stating pick-up time, pick-up point and the basis of the fare.

Pick-up at the station and the airport

At the station we collect the guest at the confirmed time. For an arrival at Zurich Airport, give us the flight number and the luggage. The meeting point and the included waiting time are stated in the confirmation; longer waiting, for example after a delay, is charged by the tariff. A flat rate applies from many places; you will find the amounts under airport transfer.

State the number and size of the pieces of luggage, then we plan the right vehicle. Child seats are available on request, with the age and height or weight of each child.

Groups and events

Up to 7 passengers travel in the Mercedes V-Class. For groups of 8 or more we use a minibus or coach, on quotation only. More on the group transport page.

For weddings, company events or anniversaries at the hotel we plan the rides staggered according to your time windows.

Invoicing through the hotel

If you wish, we invoice the rides collectively to the hotel or to the organiser. With a business account you receive a monthly consolidated invoice for all rides with a list of trips. Payment is due within 30 days net. The terms for your hotel are set out in the quote.

If the guest pays themselves, they pay in the vehicle at the end of the ride in cash, with TWINT or by credit card.

Changes and cancellations

Cancellation is free of charge up to 24 hours before the pick-up time. After that it is still free as long as the vehicle has not yet set off. Shortly before the pick-up it is best to call: 076 225 23 23.

More about the offer on the hotel and event transport page.

Checklist for the front desk

  • Name and phone number of the guest
  • Arrival: station with time or airport with flight number
  • Number of people and pieces of luggage, child seat?
  • Rides during the stay and the ride home in the evening
  • Who pays: consolidated invoice to the hotel or the guest directly

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When do your next guests arrive?

Request a ride Call 076 225 23 23

Available around the clock, 7 days a week.

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